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eye tracking case studies

Our eye tracking experience is unparalleled.  We were the first commercial eye tracking company in the UK with senior staff having 20+ years of experience in conducting market research incorporating eye tracking.  We have conducted research across all visual mediums, all over the world, and for a diverse range of clients and industries. See our eye tracking case studies and understand what we could do for you.

 

TV & Film

ThinkTV, Skoda Fabia

Skoda and Millward Brown Logos

Client: Millward Brown

Objective: Analyse viewer behaviour and engagement

Method: 30 participants tested with eyetracking

Total project duration: 1 day

Service: ThinkTV Rapid Field Testing

Location: Reading, UK

 

Methodology

30 people of general population viewed the TV ad within the context of a TV show and other ads.

Implicit measures:eye tracking

Explicit measures: questions in Millward Brown's TV Link test

 

Findings

Through explicit measures it as found that the advertisement was well branded for Skoda, but not so well for Fabia.

Eyetracking strongly complemented the explicit measures clearly illustrating and answering why the different branding success occured.

Eye tracking on Skoda Advertisment
   

 

Email

ThinkEmail, British Gas

British Gas and Ogilvy Logos

Client: Ogilvy

Objective: Optimise effectiveness of service email to new customers

Method: 120 BG customers tested with eyetracking & questionnaire

Total project duration: 5 days

Service: ThinkEmail Rapid Field Testing

Location: Reading, UK

 

Methodology

Participants were presented with an email inbox, either unprompted or promted they opened the British Gas email.  30 people saw each of three versions. 

After initial feedback from this testing, an optimised email was designed and tested with 30 British Gas customers.

Implicit measures: eye tracking

Explicit measures: questionnaire

 

Findings

The three initial designs were compared and the strongest key elements from each design were identified.

The clear comparison of the 3 original email designs successfully informed the design of a fourth more engaging design.

British Gas Gaze Plot

 

 

Print

ThinkPrint, British Telecom

British Telecom and Bostock & Pollitt Logos

Client: Bostock & Pollitt

Objective: Optimise the design of the new BT Phone Book cover

Method: 50 participants tested with eyetracking

Total project duration: 5 days

Service: ThinkPrint Rapid Field Testing

Location: Reading, UK

 

Methodology

50 people of general population viewed different cover designs followed a questionnaire to explicitly express their preferences.

Implicit measures: eye tracking

Explicit measures: questionnaire

 

Findings

Optimal graphic (key image) identified from four variations.

Positioning and & colour background of key statement and contact details.

Selection of creative aspects including, spine and tab colour.

British Telecom Gaze Plot

 

 

Pack

ThinkPack, Classified

 

Client: Classified

Objective: pre-test and compare pack designs

Method: 232 female participants matching consumer target interviewed with eyetracking

Total project duration: 5 days

Service: Bespoke Pack Testing

Location: Guangzhou, China

 

Methodology

Participants were shown the packages in context on a grocery store shelf (In Category) and in isolation at life size (In hand).

Implicit measures: eye tracking

Explicit measures: questionnaire

 

Findings

Positive and negative packaging features were ascertained

Results allowed for the creation of an enhanced pack

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